Business Insolvency |
|
 |
'Skype is tripe' for businesses
26/03/2008
A telephone industry expert has said that internet telephone services - such as Skype - are "rubbish" for businesses.
Colin Duffy of Voipfone - which provides voice over internet phone calls (VoIP) and advanced switchboard services - did acknowledge that Skype is "a wonderful little PC application which has changed an awful lot of the telephone industry".
One of the ways it does this is to offer free calls between fellow Skype users. But Mr Duffy believes this has only limited appeal to people like students.
"The problem with that model is that it's a PC to PC idea so it really is just about students shouting at the PC, as call quality isn't always great," he said.
He also thinks that businesses "don't want to only be able to answer their phones when their PCs are switched on and they want to have their telephony separate from everything else".
Mr Duffy maintained that "if Skype detects that you have quite a lot of bandwidth available it'll start routing other people's calls over your network which slows down your whole network".
At the end of 2006, a fifth of respondents to an Ofcom survey said they were phoning online, up from 14 per cent at the end of 2005.
|
|
|
